Courier: We use a reliable, door-to-door courier. Postnet: You collect at your nearest Postnet branch. Personal Collection: Need your clothing quick and fast? Please select the PERSONAL COLLECTION option during the checkout procedure. Collection address is in Waverley, Pretoria.
Free delivery for orders over R1 500. Applicable to all areas within South Africa.
R99 for door-to-door courier service (please provide your day-time delivery address)
R99 for collection at your local branch (please ensure that your area has a Postnet branch).
Our delivery times are within 10 working days for main city centres and within 15 working days for outlying areas. We want to deliver on time as promised. However, certain unforeseen circumstances may occur which may prevent us from guaranteeing that all orders will be delivered within the stipulated time frame. Custom made items: Please allow a further 5 – 10 (maximum) manufacturing days. Note: a day refers to a normal business day and would exclude Saturday/Sunday and public holidays.
When do we start counting days?
The working day after the day that payment reflects on our statements.
Note: a day refers to a normal business day and would exclude Saturday/Sunday and public holidays.
As soon as your order is dispatched/shipped, you will receive an email to confirm that your package is on its way. This email will also contain a link to that carrier’s website with detailed tracking information. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, delivery may take longer and may (without notice) be returned, in which event you shall be held liable for further shipping fees.
Any delivery is subject to acts which is beyond our control due to force majeure including (but not limited to) inability to secure labour, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.
Tracking and Delivery
To follow your order, please use the tracking ID sent to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the items for any faults, defects or damage.
In the rare circumstance that your item has a defect or is missing from your order, please contact us on firstname.lastname@example.org